Ask about the kind of tech problems they face, at home and at work, and try to get a sense of how much they’d be willing to pay for help. The simplest way to start is with people you know. This can save you an enormous amount of time, money, and frustration by ensuring that there is a strong, paying market for what you have to offer. ![]() Small to mid-sized companies? People working from home? Can you provide remote support or are you strictly in-person? Understanding who needs you what you’re offering will save you time and energy when looking for clients.Īlso, be sure to validate that the people you’ll serve are able and willing to pay you for what you provide. Next, think about who needs what you have to offer. While it may be tempting to say you’ll do “anything,” and wing it when the time comes, you’re better off focusing on your strengths for now. There may be some areas of tech support in which you lack skills, experience, or just plain interest. No matter how much of a whiz kid you are, chances are you’re not equally skilled at all tasks. Before you do anything else, find out what specific skills are in demand in your area.īegin by evaluating your skills and getting a clear picture of what kind of services you want to provide. Research Your Marketĭon’t assume that just because there’s a need for tech services that you’re guaranteed to get clients. But don’t quit your day job yet! Before you hang out your shingle, it’s important to build a solid foundation. You know you’ve got strong tech skills and you’re excited to get your fledgling business off the ground. You’re ultimately responsible for every decision that you-or anyone you hire-makes.įortunately, you’re also in control, and there are simple steps you can take to give yourself the best shot at success. You have to have a solid grasp of the value you bring to your clients, be able to communicate that quickly and clearly, and learn not to take rejection personally.Īnd while working for yourself has some definite perks (your boss rocks!), it also means that the buck stops with you. It’s important to develop patience, tact, and a thick skin.Īs far as the work itself goes, setting up a business is relatively easy, but marketing yourself can be tricky. People in those situations can be cranky and may take their frustrations out on you. Often, you’re dealing with clients who are frustrated, pressed for time, and maybe even feel a little foolish that they can’t figure a particular problem out themselves. The most difficult part of starting a tech support business often isn’t either the technology or the business. The Difficult Parts of Starting a Tech Support Business You’re less likely than other people to be intimidated by the technological parts of creating a company, like building a website, installing business software, or setting up a business phone line. If you can establish yourself as a reliable and effective service provider, you should be able to find steady, well-paid work.Īlso, as a tech-savvy person, you have the advantage of being, well, tech-savvy. And with new technology coming on the scene practically every day, that’s unlikely to change anytime soon. Most companies, even small ones, have a fairly steady stream of technology-related issues. ![]() The good news about tech support is that there’s a constant demand. ![]() ![]() The Easy Parts of Starting a Tech Support Business Ready to start your tech support company? Just follow these simple steps below: It’s just a series of steps, which we’ll take you through below. When we’re done, you’ll have the knowledge you need to start your own tech support business! 3 Steps to Start a Tech Support Business If so, you might want to consider starting your own tech support business.ĭon’t worry if you find the idea of turning your skills into an actual business intimidating-starting a business isn’t rocket science (or even computer science). Are you handy with all things tech? Are you the type to talk your friends through their tech issues?
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